LocumsMart takes pride in listening to our customers. We spend a lot of face-to-face time with our active Users and potential clients, asking them questions and trying to find out what they need in their business, what their pain points are, how we can help them, and what sorts of features we can provide to help them accomplish their goals more efficiently.
On the hospital side, the most common thing we hear—especially from those who are not currently clients—is that they want to control costs. We certainly understand this, but there’s a cost to controlling those costs: these expensive physicians are also your revenue generators, so you can’t look at the fee for locum tenens in a vacuum. You also have to look at the revenue you’re able to generate at your facility based on the price of the physicians practicing there.
One way to control costs is to think about it in terms of controlling revenues. In the last year or two, LocumsMart has ramped up the work we do with health systems to focus on not just the cost side of the equation, but the revenue side too.
For example, while most facilities have a lot of processes in place for bringing on full-time physicians, locum tenens are often an emergency situation and there aren’t necessarily set processes for how to onboard a locum tenens provider, and for the facility to be ready to bill for that physician’s professional services while they’re on site. LocumsMart can help you with that. We’ve worked with a number of our hospital clients to help them define the credentialing pathway a physician will need to go through for the hospital to be able to bill correctly for their services. We work with facilities to deliver the right piece of data, into the hands of the right person, at the right time. Ultimately, making data flow more efficiently is how LocumsMart helps our HCO Members maximize the value they receive from the locum tenens staff they’re already paying for.
LocumsMart’s first phase was to get people to digitize their workflow in a trackable online model. Our second phase is using those data to get greater and greater value from locum tenens staffing. This is where LocumsMart is working hand-in-hand with our member hospitals to improve enrollment rates with their physicians to get a higher reimbursement for professional services they’re paying for. They’re paying locum tenens day or hour rates to get a physician in their facility, so they need to make sure they get the maximum reimbursement possible for what that physician is providing while there.
The ability to help hospitals deal with this is unique to LocumsMart. We spend a lot of time on the road consulting with individual facilities and their corporate offices—it’s one of our favorite parts of the job. There’s no extra cost to our Users, and we highly encourage any facility that’s ready to do so to focus on getting greater value from their locum tenens spend. If this sounds like something that could help you, please reach out to Bob Shumard (firstname.lastname@example.org), our director of client services, to set up an appointment.