CAPS 2019 Conference Recap
Like last year, we asked our users what aspect of LocumsMart they are most thankful for. Once again, we were overwhelmed by the responses.
There were too many for us to share all of them, but below are some of our favorites, including the winners of our Thanksgiving gift card drawing. Congratulations to winners Kathryn Melanson of Barton & Associates and Gayla Franklin of Poplar Bluff Regional!
What were our Healthcare Organization Members most thankful for?
“I am thankful for Locumsmart because they provide a service quickly and are very responsive to your needs.”
Sarah E. Krueger, MidMichigan Health
“I only use Locumsmart occasionally, so whenever I do have to use it, invariably I have a million questions! I am thankful for all the support staff who so graciously help me, regardless of how many times I ask the same question!”
Kimberly Mabe, LifePoint Health
“I am thankful for the user friendly ease of using LM. I have been using LM for the last 3 years which has decreased the number of searches I have to put out and the amount of phone calls I receive in a day. That being said I am grateful for the knowledgeable staff provided by LM as Colin is wonderful to work with and always responds so promptly! LM has worked with many vendors and brought many new ones on board which makes great ease in our search for qualified physicians. In using LM we have noticed it keeps the rates very competitive between the agencies which is a HUGE plus as well.”
Gayla Franklin, Regional Physician Service
“I am most grateful for your stellar customer service via chat! The premise of LocumsMart is an amazing convenience and time-saver but knowing that your team is there whenever we have a question about utilizing the platform or procedure questions – is a fantastic benefit for us!”
Julie Keiper, LifePoint Health
What were our Vendor Members most thankful for?
“I am thankful for the GREAT customer service provided by Locumsmart. ANY time I have a question, I know within MINUTES it will be answered (sometimes SECONDS). I am also thankful for the partnership we have received from Locumsmart while we reconcile the invoicing and billing.”
Jamie Robinson, Locum Leaders
“I want you all to know that the team and I are so thankful for how much you all help us with all of our questions! The response time and quality of the support is always 100% and you all go above and beyond to help us with anything we need. LocumsMart is one of the most user friendly VMS portals we use and we appreciate all you do!!”
Sarah Dentale, All Star Recruiting
“The people.”
Ben Weintraub, Medical Search International
“I am very thankful for Nikki/Phil. I speak with them on a daily basis and feel I would be lost without their constant assistance. LocumsMart is by far the most user friendly VMS system I have ever worked with. Your team caters to not only the HCO portion, but the vendor side as well. I am also very thankful I was given the chance to meet the LocumsMart team to create a better working relationship.”
Katie Melanson, Barton Associates
“I am thankful for the amazing service from LocumsMart!”
Debbie Granat, Medical Search International
“I’m thankful for how easy to use the system is. Also, I’m glad that LocumsMart promotes a health relationship between client and company.”
Jake Raper, Consilium Staffing
“I am thankful that Locumsmart has given clients a way to communicate needs quickly without eliminating the agency relationship that is so important in the recruitment process. I’m also thankful that Locumsmart saw the value in bringing agency users and client users together to learn more from each other so everyone could be more successful. Way to go Locumsmart! :)”
Lindsay Harris, Medestar Locum Tenens
“Without a doubt, I am most thankful for the wonderful associates at LocumsMart. The portal is the best in the industry, and constantly improving, but the people make every interaction a pleasure.”
Angie Whittle, LocumTenens.com
“I’m most thankful for the fact that I can always get a LocumsMart representative on the phone or via chat when I need them. Having representatives ready and available to answer questions and help solve problems is integral to the success of my business and LocumsMart seems to fully understand that. Thank you for making the investment in this aspect of your business.”
Jeff Sue, Med Consult Staffing, Inc.
About the author
Keitha Ray is LocumsMart’s Vice President of Business Development. With more than ten years of experience working with locums recruiting agencies Echo and Staffcare, Keitha has a keen awareness of how the industry has evolved and how vendors and healthcare organizations operate in the temporary staffing space.
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